Delta Air Lines and Southwest Airlines are the highest-ranking carriers in North America for passenger satisfaction in 2024.
The J.D. Power 2024 North American Airlines Study is out. Delta and Southwest are the clear winners in this year's survey.
Consumers perception is extremely important to brands. Let's find out why it matters to airlines and what they do to improve ...
Customers who fly economy or basic economy are the most satisfied with Dallas, Texas-based Southwest Airlines, according to ...
In this week’s news, the latest J.D. Power survey of airline customer satisfaction reveals the importance of polite and helpful carrier employees, with Delta and Southwest topping the rankings; San ...
But according to a new customer survey, some North American carriers do it better than others. The J.D. Power 2024 North America Airline Satisfaction Study, released Wednesday by the consumer data ...
Las Vegas-based Allegiant Air is the third-best North American airline for customer satisfaction in the economy and basic ...
Flights and fares for Dallas, Texas-based Southwest Airlines started showing up in tech giant Alphabet’s popular online air ...
Consumer insights, data, and analytics company J.D. Power’s recent study claims “the power of people” – aka positive customer ...
When American Airlines changes a customer's flight from Seattle to Miami, he asks for a refund. The airline suggests that it ...
Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore ...
In a bold move that favors air travelers, Spirit Airlines has announced the elimination of their change and cancellation fees ...